Date of last update: 09/04/2018
This confidentiality policy defines and informs you of the manner in which CAHORS Group uses and protects the information you supply to us, where applicable, when using this website accessible at the following web address: www.groupe-cahors.com (hereafter referred to as the “Website”).
Generally speaking, you may visit the CAHORS Group’s Website without providing any personal information concerning you. You are never obliged to submit this information to CAHORS Group.
Nevertheless, in the event of refusal, you may be unable to benefit from some of the information or services you have requested. Concerning such information, CAHORS Group may request that you complete the following information in its contact forms (hereafter referred to as your “Personal Information”): last names, first name, company, job title, email address, telephone number, postal address, postcode, town, country, purpose of the request, client type. By supplying this information, you expressly agree that it may be processed by CAHORS Group for the purposes mentioned in point 2 below and for those mentioned at the end of each form.
“You agree that CAHORS Group may collect and use the personal data you have entered in this form for the purposes of sending you the tailored offers you have agreed to receive, in compliance with our data protection policy. Please tick the box below if you agree to receive these offers: [tick box].”
End purpose of the data processing
CAHORS Group may process your Personal Information:
(a) For the purpose of supplying you with the information or services you have requested (including: the sending of business proposals, documentation and quotations, etc.); and/or
(c) For the purpose of being able to contact you concerning different events relating to CAHORS Group, including among others product updates and customer support.
Data retention period
Your Personal Information is only stored by CAHORS Group for the time corresponding to the end purpose of the collection of such data as mentioned in 2 above which under no circumstances may exceed 24 months.
Pursuant to the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and law number 78-17 (the “Informatique et libertés” law or “French data protection act”) of 6 January 1978, users of the website have a right to access, rectify and oppose the personal data processed concerning them. They may exercise this right by sending a copy of their identity document by fax to 05 65 22 61 85, by email to: firstname.lastname@example.org or by post to
Direction Stratégies Marketing et Industrielle
à l’attention du Responsable de la Communication
Zone Industrielle de Regourd
46003 CAHORS CEDEX 9
CAHORS Group agrees to reply to your request for access, rectification or opposition, or any other request for information, within a reasonable period of time which may not exceed one month as from the receipt of your request.
CAHORS Group reserves the right to communicate the data gathered via the website to its subsidiaries for commercial prospection purposes, if the user has authorised this (please see the wording at the end of each contact form).
CAHORS Group is the sole recipient of your Personal Information. Whether in individual or aggregated form, this data is never supplied to third parties, notwithstanding the subcontractors used by CAHORS Group (you’ll find more detailed information concerning them in point 7 below). Neither CAHORS Group nor any of its subcontractors will market the personal information of visitors to, and Users of its Website.
4.1. Rights of access and communication concerning personal data
You have the option to access the Personal Information concerning you.
However, due to the security and confidentiality obligations regarding the processing of personal data by which CAHORS Group is bound, you are hereby informed that your request will only be processed on condition that you provide proof of your identity, including by providing a scan of your valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a request submitted in writing).
CAHORS Group hereby informs you that where applicable it is entitled to decline any requests which are clearly abusive (by their number, and/or their repetitive or systematic nature).
To help you submit your request, particularly if you wish to exercise your right of access by means of a written request submitted to the address mentioned in point 4, clicking on the following link will take you to a letter template prepared by the Commission Nationale de l’Informatique et des Libertés (the French data protection authority or “CNIL”): https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
4.2. Right of rectification
Under the terms of this right, the law allows you to demand the rectification, updating, locking or deletion of any data concerning you which may be inaccurate, erroneous, incomplete or obsolete.
You may also specify general and special instructions concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may demand that the death of their family member be taken into account and/or may make the necessary updates.
To help you submit your request, particularly if you wish to exercise your right of rectification on your own behalf or on behalf of a deceased relative by means of a written request submitted to the address mentioned in point 4, clicking on the following link will take you to a letter template prepared by the Commission Nationale de l’Informatique et des Libertés (the French data protection authority or “CNIL”): https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
4.3. The right to oppose your personal data
This right may be exercised in one of the two following situations:
1. When the request to exercise this right is based on legitimate grounds; or
2. When the request to exercise this right is intended to prevent the gathered data from being used for commercial prospection purposes.
To help you submit your request, particularly if you wish to exercise your right of opposition by means of a written request submitted to the address mentioned in point 4, clicking on the following link will take you to a letter template prepared by the Commission Nationale de l’Informatique et des Libertés (the French data protection authority or “CNIL”): https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
Hypertext links and cookies
The website contains hypertext links to other websites for which CAHORS Group declines all liability regarding their content.
The user is informed that during his visits to the website, cookies may be installed automatically on his computer via his browser. A cookie is a block of data which does not make it possible to identify the user but which records information concerning his navigation on the website.
Your browser settings enable you to verify the presence of cookies and possibly to refuse them, although you should be aware however that refusing the installation of cookies may make it impossible to access certain services.